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I stopped in at Flo's last week for lunch. I can't remember the address but it's across the BMV on Court Street.
They have some tables outside (or at least they did when it was warmer) but there is no seating inside so it is essentially a carry-out operation.
I walked in around 11:30 and there were a few people waiting for their orders but no line. I had looked at the menu on the outside window so I knew what I wanted. I had to wait a couple minutes for "Mr. Flo" to get off the phone first, though. He was taking an order but it was obviously from someone he knew because he was also chatting a bit. I was mildly miffed at this because it reflected a bit of ignorance (or lack or concern) about customers' need to get lunch quickly and get back to work.
When he was ready, I ordered the chicken leg quarter, which is one of four items on the lunch menu. Catfish, whiting, and wings are the other three. He told me that they recently eliminated the leg quarter because nobody ordered it.
What???
Now I was in a quandary. I usually don't like to order food that I make at home, but I went ahead and ordered the catfish sandwich with a side of mac & cheese.
I was told that if I got the side dish I would not get the bread. In other words, I could get a catfish sandwich
only or I could get catfish with a side item. Whatever. Intercourse the bread and give me the mac & cheese. I asked to make sure I still get tartar sauce with the fish.
My order took about ten minutes to complete. While waiting, I contemplated their strange decision to curtain off the view of the food prep area. It's behind glass windows, but they put up curtains to keep it out of view. I couldn't get past the fact that this decision is 180 degrees opposite of what one would do to give customers confidence in food preparation. I don't know... maybe Mr. Flo was talking on the phone while this decision was being made.
I got my food, checked it, and took it back to the office. It came with a piece of cornbread which was nothing special. No pieces of corn or jalapenos or anything else. The mac & cheese was disappointing, partly because it was cold. I should have reheated it.
The catfish was very good. It was perfectly cooked (not at all greasy) and well-seasoned. Their dredge is good. I was disappointed to find that they don't make their own tartar sauce. They toss in one pre-packaged packet which is not enough for the two fillets.
Summation: The fish was good but everything else was disappointing. It was basically what I would expect from a decent cafeteria. My recommendation is to try the cobblers, which I suspect is Flo's real focus. Then write your own review so I know if there's a reason to go back.